This policy explains what cookies are, how ClickUp uses them, and how you can control your preferences.
Effective Date: February 1, 2026 | Last Updated: February 1, 2026
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used across the internet to make websites work more efficiently, provide a better user experience, and give website operators information about how their site is being used. Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" cookies (deleted automatically when you close your browser).
In addition to cookies, ClickUp may use similar technologies such as web beacons (tiny invisible images embedded in web pages or emails), local storage (data stored in your browser), and pixel tags. Throughout this policy, we refer to all these technologies collectively as "cookies" for simplicity.
ClickUp uses cookies for several important purposes that help us deliver, secure, and improve our service. We categorize our cookies into four types based on their purpose.
These cookies are essential for the operation of ClickUp and cannot be disabled without breaking core functionality. They enable fundamental features such as user authentication (keeping you logged in as you navigate between pages), session management, security protections (such as CSRF token validation), load balancing across our servers, and remembering your cookie consent preferences. Without these cookies, the ClickUp service cannot function properly.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your authenticated session | Session |
| csrf_token | Prevents cross-site request forgery attacks | Session |
| cookie_consent | Stores your cookie preference choices | 1 year |
| auth_token | Keeps you logged in across browser sessions | 30 days |
| device_id | Identifies your device for security verification | 1 year |
Functional cookies remember your preferences and settings to provide a more personalized experience. They enable features such as remembering your preferred language and locale, your workspace view preferences (list, board, calendar, Gantt), your theme settings (light or dark mode), recently visited pages and frequently used features, and form field auto-completion. These cookies are not strictly necessary but significantly enhance your experience with ClickUp.
| Cookie Name | Purpose | Duration |
|---|---|---|
| locale | Remembers your language preference | 1 year |
| theme_pref | Stores your light/dark mode choice | 1 year |
| view_prefs | Remembers your preferred workspace views | 6 months |
| sidebar_state | Remembers sidebar collapsed/expanded state | 30 days |
Analytics cookies help us understand how visitors interact with ClickUp by collecting information about which pages are visited most often, how users navigate between features, where users encounter errors or friction points, general usage patterns and feature adoption rates, and performance metrics such as page load times. This information is aggregated and anonymized — we cannot identify individual users from analytics data. We use these insights to prioritize improvements, fix usability issues, and make informed product decisions that benefit all users.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes users | 2 years |
| _gid | Google Analytics — distinguishes users (short-term) | 24 hours |
| _gat | Google Analytics — throttles request rate | 1 minute |
| analytics_session | Internal analytics session tracking | 30 minutes |
Marketing cookies are used to track visitors across websites and display advertisements that are relevant to individual users. These cookies are set by our advertising partners and are used to build a profile of your interests and show you relevant advertisements on other sites, measure the effectiveness of advertising campaigns, limit the number of times you see a specific advertisement, and attribute conversions (such as signing up for ClickUp) to the advertising channel that drove the visit. Marketing cookies are optional and will only be placed on your device with your explicit consent.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook — identifies browsers for ad delivery | 3 months |
| _gcl_au | Google Ads — conversion tracking | 3 months |
| li_sugr | LinkedIn — ad targeting | 3 months |
Some cookies on ClickUp's website are set by third-party services that we integrate with. These third parties have their own privacy and cookie policies that govern how they collect and use data. The primary third-party services that may set cookies on our website include Google Analytics (for website usage analysis), Google Tag Manager (for managing marketing and analytics tags), and social media platforms when you interact with share buttons or embedded content. We carefully vet all third-party services and ensure they comply with applicable data protection regulations. However, we do not control the cookies set by these third parties, and we encourage you to review their respective cookie policies.
The ClickUp desktop application (available for Windows, macOS, and Linux) and mobile applications (iOS and Android) use similar technologies to cookies for session management and authentication purposes. These are limited to strictly necessary functions — maintaining your login session, storing local preferences, and ensuring secure communication with our servers. The desktop and mobile apps do not use third-party marketing or analytics cookies. Any usage analytics collected by the apps are governed by our Privacy Policy and can be opted out of through the application settings.
When you first visit ClickUp's website, you will see a cookie consent banner that allows you to accept or customize which categories of cookies you permit. You can change your preferences at any time by returning to this page. Note that strictly necessary cookies cannot be disabled as they are required for the basic operation of the Service.
Most web browsers allow you to manage cookies through their settings. You can typically configure your browser to block all cookies or only third-party cookies, delete existing cookies when you close your browser, receive a notification before a cookie is placed, or manually delete individual cookies. Please note that blocking or deleting cookies may impact the functionality of ClickUp and other websites you visit. For instructions specific to your browser, consult its help documentation or settings menu.
You can opt out of specific analytics and advertising services using the tools they provide. Google Analytics provides a browser add-on that prevents data collection. Facebook, LinkedIn, and other advertising platforms offer ad preference controls through their respective settings pages. The Digital Advertising Alliance (DAA) provides an opt-out tool at www.aboutads.info/choices, and the Network Advertising Initiative (NAI) provides one at www.networkadvertising.org/choices. The European Interactive Digital Advertising Alliance (EDAA) offers a tool at www.youronlinechoices.eu for users in the European Union.
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not want to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. ClickUp respects the Global Privacy Control (GPC) signal, which is a more technically robust successor to DNT. If your browser sends a GPC signal, we will treat it as a request to opt out of the sale or sharing of your personal data and to disable non-essential cookies.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable laws and regulations. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you through a cookie consent banner or other notice on our website. We encourage you to review this policy periodically to stay informed about how we use cookies.
If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact our privacy team. We are committed to transparency and will be happy to provide additional information about any of the cookies or technologies described in this policy.